Question 1

What is Little Builders?

Accepted Answer

Little Builders is a creative, hands-on pop-up play space for kids aged 0 to 10. With giant foam blocks, sandpit fun, and themed building zones, we’re all about imagination, movement, and messy play without the cleanup at home.

Question 2

When are you open?

Accepted Answer

We are open 9am - 3pm on weekdays, and 9am - 5pm on weekends!

Question 3

What ages is this suitable for?

Accepted Answer

Little Builders is designed for children aged 0 to 10 years. We have different play zones suited to younger and older children. Parents and guardians are allowed to enter the area to supervise children.

Question 4

Do you have food and drinks?

Accepted Answer

Yes! Our Tuck Shop cafe is there to fuel up all our Builders and has a wide range of coffee, snacks, and cold drinks.

Question 5

How do we get to Little Builders?

Accepted Answer

We are located on the ground floor of The District Docklands, The District Docklands at 20 Wharf Street (corner Studio Lane) and are within Melbourne’s Free Tram Zone. Routes: City Circle, 70, 86, and a 15 minute walk from Southern Cross Station.

Question 6

Do I need to book in advance?

Accepted Answer

We recommend booking in advance. Walk-ins are welcome if space allows, but bookings guarantee your spot. Some sessions do sell out.

Question 7

Why do I need to sign a waiver?

Accepted Answer

The waiver helps ensure that everyone understands the nature of our play space and agrees to participate safely and responsibly. This needs to be signed by the legal guardian of every attending child playing at Little Builders. Everyone under 18 needs their own individual waiver signed.

Question 8

Can I drop my child off whilst I go shopping?

Accepted Answer

No. All children must be actively supervised by a parent or guardian throughout their session.

Question 9

What should we wear?

Accepted Answer

Comfy clothes you don’t mind getting sandy. Shoes and socks are removed in the sandpit.

Question 10

Is the venue clean and safe?

Accepted Answer

Yes. We follow a strict cleaning schedule between sessions and throughout the day. We have at least one first aider on site at all times.

Question 11

How do you keep the sand clean?

Accepted Answer

We keep the sand clean by regularly raking and sifting it, removing debris daily, and encouraging sanitising before and after play.

Question 12

What are the venue rules?

Accepted Answer

• Only children aged 10 years and under
 • Children must be supervised at all times
 • No food or drinks in the sand box
 • Waiver must be signed for all children before entering the play spaces
 • No throwing sand, throwing toys, or burying 
 • No running, climbing, jumping, or wrestling 
 • Only Little Builders provided toys 
 • Sanitise hands before entering the sand pit
 • No shoes or socks in the sandbox (for adults too!)

Question 13

Can we bring our own toys?

Accepted Answer

We provide plenty of high-quality, age-appropriate materials. Please leave personal toys at home so nothing gets lost or broken.

Question 14

Is there parking available?

Accepted Answer

Yes, there are a number of parking lots located within The District Docklands, with 90 minutes free parking, as well as street parking!

Question 15

What if something breaks or goes wrong?

Accepted Answer

Please let one of our team members know. We’re here to help keep things running smoothly and safely.

Question 16

Can I host a party or private event?

Accepted Answer

Yes. We offer party packages and private bookings. Visit our Parties page or contact us to start planning.

Question 17

Do you accept companion cards?

Accepted Answer

Yes we do! Please present the companion card and valid ticket at reception.

Question 18

Are refunds allowed? Can I exchange my tickets for another time?

Accepted Answer

Change of session are permitted subject to availability, proven you have submitted the request 48 hours prior to the start time of your original session. Please email us with your confirmation number at hello@little-tix.com. Refunds are not allowed, except as required under Australian Consumer Law.

Question 19

Where can I see session times and buy tickets?

Accepted Answer

You can see all our times and ticket prices on our Little Tix page here.(https://little-tix.com/event/details/little-builders-your-neighborhoods-largest-indoor-sandbox-melbourne-1560865)

Question 20

Still have questions?

Accepted Answer

Email us at hello@little-tix.com or send us a message on social media. We’re happy to help.